66win Privacy Policy

1 Overview

This Privacy Policy applies to all users of the 66win platform — including the website at 66win.cx and the downloadable Android app. It covers how we handle personal information provided by you during registration, while using the platform, and when interacting with our support team.

66win is committed to handling your personal data with care and transparency. We collect only what is necessary to operate the platform and provide you with a functional, secure, and personalised experience. We do not sell your personal data to third parties for advertising or marketing purposes unrelated to the platform.

By creating an account and using 66win, you confirm that you have read and understood this Privacy Policy. If you have questions about how your data is handled, the contact details at the end of this policy are the right place to start.

2 Personal Data We Collect

The type of personal data we collect depends on how you use 66win. Below is a breakdown of the categories of information we may hold about you.

We may also collect additional information if you voluntarily provide it — for example, when completing a verification request or responding to a survey. We do not collect sensitive categories of data such as biometric data, religious beliefs, or political opinions.

3 How We Collect Your Data

Most of the data we hold is provided directly by you. Additional data is collected automatically as you use the platform. The main collection methods are:

• Registration: When you create your 66win account, you provide your name, contact number, date of birth, and other required fields.
• Deposits and withdrawals: When you transact on the platform using JazzCash, Easypaisa, Raast, bank transfer, or other supported methods, your payment details and transaction records are collected.
• Platform activity: Your betting history, game sessions, and navigation patterns are recorded automatically as part of normal platform operation.
• Device and technical data: Your IP address, device model, operating system version, and browser information are collected automatically when you access the website or app.
• Support interactions: If you contact us for help, the content of that interaction is logged for resolution and quality purposes.
• Cookies and similar technologies: The website uses cookies and local storage to maintain your session, remember preferences, and analyse usage. See Section 7 for details.

4 How We Use Your Personal Data

66win uses the personal data we collect for the following purposes. We only process your data when there is a legitimate reason to do so — typically because it is necessary to provide the service you have signed up for, to meet our security obligations, or because you have given consent.

• Account management: To create and maintain your account, verify your identity, and keep your account secure.
• Transaction processing: To handle deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer, and other supported payment methods.
• Platform delivery: To give you access to sports betting, Live Casino, slots, and other features of the 66win platform.
• Customer support: To respond to your queries, resolve disputes, and assist with account issues.
• Security and fraud prevention: To detect and prevent suspicious activity, protect against unauthorised access, and maintain the integrity of the platform.
• Responsible gaming: To monitor unusual patterns that may indicate problem gambling and to support self-exclusion and limit-setting tools.
• Platform improvement: To analyse how users navigate and use the platform so we can make it better.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional updates about bonuses and offers.

5 Who We Share Your Data With

66win does not sell your personal data. We may share your information with third parties only where necessary to operate the platform or meet our obligations. The categories of recipients are:

• Payment processors: JazzCash, Easypaisa, Raast, and banking partners require transaction data to process your deposits and withdrawals. They handle this data under their own privacy policies and security standards.
• Identity verification providers: If we need to verify your identity or age, we may share relevant details with a third-party verification service.
• Game software providers: Game studios and live casino operators who supply games on the platform receive the minimum data necessary to run those games correctly and settle game results.
• IT and infrastructure providers: Companies that provide hosting, cloud storage, security monitoring, and other technical services may process data on our behalf under strict confidentiality agreements.
• Fraud and security services: Specialised providers who help detect suspicious activity, account abuse, and multi-accounting may receive technical and behavioural data.
• Legal obligations: We may disclose data if required to do so by a valid legal process, court order, or to protect the rights and safety of users or the platform.

All third-party service providers who access personal data on our behalf are required to handle it securely, use it only for the purposes we specify, and not retain it beyond what is necessary.

6 Payments and Financial Data

All financial transactions on 66win are conducted in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer, a bank card, or another supported mobile wallet, the payment details you provide are used solely to process that transaction.

66win does not store full card numbers or mobile wallet PINs on our servers. Payment credentials are handled by the respective payment providers, who maintain their own security standards. We retain records of transaction amounts, timestamps, and payment method types for account management, withdrawal processing, and fraud monitoring purposes.

If you request a withdrawal, we may ask you to confirm the ownership of the payment account to which funds will be sent. This is to protect you against unauthorised withdrawal requests and to comply with our anti-fraud obligations. Until ownership is confirmed, the withdrawal may be held pending verification.

7 Cookies and Tracking Technologies

The 66win website uses cookies and similar technologies such as local storage and session tokens. These are small files placed on your device when you visit the site. They help keep you logged in, remember your preferences, and allow us to understand how users move through the platform.

The types of cookies we use include:

• Essential cookies: Required for the platform to function. These manage your login session and keep your account secure. They cannot be disabled without breaking core functionality.
• Functional cookies: Remember your settings and preferences — such as language, display options, and recently viewed games — to improve your experience on return visits.
• Analytics cookies: Help us understand which pages and features are most used, where users encounter problems, and how we can improve the platform. Data collected is aggregated and does not directly identify you.
• Security cookies: Used to detect fraudulent behaviour, bot activity, and suspicious login patterns.

Most browsers allow you to control cookies through their settings. Disabling non-essential cookies will not stop you from using 66win, but it may affect how some features behave. The 66win mobile app uses equivalent local storage mechanisms for similar purposes.

8 How We Protect Your Data

66win uses a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include SSL/TLS encryption for all data in transit between your device and our servers, secure storage with access controls limiting who can view sensitive information, and regular security reviews of our platform and infrastructure.

Internally, access to personal data is restricted to staff and systems that have a legitimate operational need. All team members with access to user data are required to maintain its confidentiality.

Despite these measures, no online system is completely immune to risk. In the unlikely event of a data breach that affects your personal information, we will notify affected users promptly and take immediate steps to contain and investigate the incident.

You also play an important role in keeping your data safe. Use a strong, unique password for your 66win account. Do not share your login credentials with anyone. If you suspect your account has been accessed without your permission, contact our support team immediately.

9 How Long We Keep Your Data

We retain personal data for as long as your account is active and for a reasonable period afterwards to handle any outstanding matters, disputes, or legal obligations. The general retention principles we follow are:

• Active accounts: Data is retained throughout the period your account remains open and active.
• Closed accounts: After account closure, we retain core account records and transaction history for a minimum period to resolve any disputes, process outstanding payments, and meet record-keeping obligations.
• Support communications: Chat and email records are kept for a defined period to support quality assurance and dispute resolution.
• Security logs: Technical logs used for fraud detection and security monitoring are retained for a shorter rolling period appropriate to the purpose.

When data is no longer needed and the retention period has elapsed, we delete or anonymise it securely. You may request early deletion of your data in certain circumstances — see Section 10 for your rights in this area.

10 Your Rights Over Your Personal Data

You have a number of rights regarding the personal data 66win holds about you. We take these rights seriously and will respond to any request within a reasonable timeframe. Your rights include:

To exercise any of these rights, contact our support team through the details provided in Section 13. We may need to verify your identity before processing a data request to protect against unauthorised access to another person's information.

11 Minors and Under-18 Users

66win is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered or provided personal data on the platform, please contact our support team immediately. We will investigate and take appropriate action, including account closure and deletion of any data collected from an underage user.

Parents and guardians are encouraged to use parental controls on shared devices to prevent minors from accessing online gaming platforms. If you need guidance on responsible gaming tools available on 66win, visit our Responsible Gaming page.

12 Changes to This Privacy Policy

66win may update this Privacy Policy from time to time as the platform evolves, as new features are introduced, or as our data practices change. When we make updates, the revised policy will be published on this page with an updated effective date at the top.

For significant changes that materially affect how we handle your personal data, we will make reasonable efforts to notify registered users via their registered contact details before the changes take effect. Your continued use of the platform after the updated policy is published constitutes your acceptance of the revised terms.

We recommend bookmarking this page and checking back periodically, especially if you have been away from the platform for a while.

13 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a concern about how your personal information is being handled, please reach out to our support team. We aim to respond to all privacy-related enquiries promptly.

You can contact the 66win support team at:

For general account support, game queries, or deposit and withdrawal assistance, you can also reach us through the live chat feature available in the platform once you are logged in.